Achieving growth can be a challenge, if you don’t have the right tools. To stay successful and competitive in today’s market, you must be ready for rapid growth and agile enough to pivot quickly. This means having modern, effective software to manage operations and finances. Cloud-based enterprise resource planning (ERP) software offers a solution. It provides real-time visibility into their operations and control every aspect of their data—from supply chain management to financial planning. Discover why ERP software is so beneficial for companies looking towards future success and what advantages it offers over traditional manual processes.
Reason #1: Increase sales
Typically, sales reps manually input information into multiple programs, raising the possibility of errors and potential risks. Implementing unified Customer Relationship Management (CRM) and ERP systems helps to reduce incorrect data entry. With this, marketing teams can run demand-generation campaigns and send sales representatives new business prospects. Additionally, easy access to customer profiles and financial data allows sales teams to upsell products better, offer discounts, and speed up revenue collection. ERP solutions eliminate the need for manual data entry, simplify searches, and shorten the overall sales cycle.
Reason #2: Create new opportunities in untapped markets
ERP platforms provide companies with the insights they need to access new markets. Through personalized reports, issues can be identified, and trend analysis conducted for potential products and reselling opportunities. ERP systems also facilitate mergers and acquisitions by integrating different systems into a unified suite. Cloud-based solutions are especially beneficial as they can scale to support multiple enterprises in other locations, currencies, languages and financial regulations.
Reason #3 – Maximize customer satisfaction
ERP systems with embedded customer management tools can help companies improve customer service by giving users access to real-time information such as order history, service requests, and contact data. Automated alerts ensure that requests are handled promptly, while integrated workflows route tasks to relevant personnel. This enables companies to keep up with the rising demands of customer service while still providing excellent support.
Reason #4 – Maximize efficiency with increased productivity
ERP solutions such as Acumatica boost productivity by streamlining operations and automating tasks. It integrates hardware, systems and data sources into a centralized system to generate real-time insights that inform decisions. Its AI-driven machine learning capabilities populate forms and eliminate manual entry, while reports and personalized dashboards ensure priority visibility. Additionally, mobile frameworks allow work to be completed from anywhere, anytime, with real-time reporting and alerts to notify users when productivity metrics decline. All this works together to enable employees to make better decisions, close the books faster and complete orders quickly.
Reason #5 – Elevate IT security and increase overall value
An expanding IT infrastructure can be costly and risky, reducing efficiency and compromising data integrity. An ERP solution helps secure IT systems by centralizing all data into one source of truth while allowing easy integration of new applications to streamline processes. This reduces the associated risks and maximizes overall value.
Bottom line
ERP systems provide businesses of all sizes with a comprehensive solution that can help improve customer service, increase productivity, and enhance security. With its real-time insights, automation capabilities, and integrated hardware solutions, an ERP system can unlock a company’s potential. Companies can leverage their data and streamline processes to gain a competitive edge by implementing an ERP solution into their existing infrastructure.
With Acumatica ERP, your business can access a comprehensive suite of features that foster growth. Contact us for a demo and dialogue about how Acumatica can help you realize your growth strategy.
Additional ERP Resources
Upgrade or Replace Legacy ERP? Factors to Consider
How To Protect Your Business Against Rising Inflation with Cloud ERP Software