Digital transformation (DX), while somewhat overhyped, should be a strategic focus for a business seeking competitive advantage. DX is often discussed in terms of customer-facing technologies like mobile apps. However, success in DX also depends on rethinking core operational and financial systems, such as Enterprise Resource Planning (ERP). In this context, Acumatica cloud ERP stands out as an instrument of transformation.
What is digital transformation, and why is it important?
Digital transformation has more than one meaning, but in general the term refers to using digital technology to establish new, competitively differentiated types of customer experiences and vendor relationships. The implementation of omni-channel customer engagement is one example. With omni-channel, a customer can interact with a company over a mobile device, through an in-store kiosk, over the phone, on the web, in person, and so forth.
How does Acumatica drive digital transformation?
Cloud ERP enables companies to automate tasks and processes that support DX initiatives. DX will only work, after all, if new customer experiences are backed up by solid order processing, fulfillment and Customer Relationship Management (CRM) solutions, among others. With that in mind, here are five reasons Acumatica Cloud ERP can drive digital transformation:
1. Enabling businesses to digitally transform their operations, becoming more agile and efficient in the process.
2. Automating key processes and moving to the cloud, making it possible to reduce costs and improve operational performance.
3. Offering access from anywhere, so employees can support customers and DX in real time, regardless of location or device.
4. Deploying a intuitive user interface that makes it easy for employees of all levels to use Acumatica Cloud ERP software effectively.
5. Scaling easily and adapting to changes brought on by DX.
Why Acumatica?
Acumatica is regarded as among the best cloud ERP systems on the market. But it’s not just its features that make it a great choice for businesses looking to digitalize their operations. As businesses continue to embrace DX, the need for agile and adaptable ERP systems has never been greater. Acumatica delivers on this promise. It provides the flexibility and scalability that businesses need to keep up with the pace of change.
With the ability to easily incorporate enhancements and new modules, Acumatica’s Cloud ERP ensures that businesses can always meet DX’s evolving requirements. Additionally, Acumatica systems provide real-time visibility into inventory levels, enabling businesses to make more informed decisions about stock management. By automating processes and providing financial analysis and forecasting tools, Acumatica helps businesses improve their efficiency and profitability as they grow.
Acumatica helps businesses undergoing DX accelerate their cash flows by automating customer processes from order placement to invoicing and receiving payments. With Acumatica’s Cloud ERP, users can also access business data from anywhere and from any device. In addition, cloud ERP can help companies better serve their customers by tracking each step of customer interaction and service, beginning from initial contact through purchase and support.
How to start transforming your business
Change can be difficult, but businesses must stay competitive. DX is the answer, though it can be challenging to realize. With the right tools and strategies in place, a business can undergo digital transformation successfully. Contact us today to learn more about how Acumatica can facilitate DX.
Additional Digital Transformation Resources
Digital Transformations are the Key to SMBs Success: Predicts IDC