ProPharma has reaped benefits after implementing the cloud ERP solution designed by Acumatica. However, it was not entirely a smooth ride as they had to deal with a disaster but with wise decision making and Acumatica’s help, recovered well. Their partnership with Acumatica has brought success, like it has to other Acumatica users like Specified Technologies Inc., Ray Allen Manufacturing, Berthold Technologies, Shoebacca, Tayse Rugs, MiiR, Fabuwood Cabinetry, Nothing Bundt Cakes, and Firewire Surfboards.
The ProPharma Distribution team were facing major problems with an almost obsolete legacy system and things turned around only after they opted for Acumatica.
ProPharma Distribution’s story
ProPharma Distribution is an independent wholesaler that provides medications to the surgical care industry. They nurture supply chain partner relationships to ensure competitive distribution services.
Distributing injectables to Emergency Rooms across the U.S. involves complex order processing measures and government-regulated tracking and compliance requirements. In order to operate and work out complex order processing measures as well as government-regulated tracking and compliance requirements, it relied on QuickBooks and manual product tracking, but the system failed. As a result, ProPharma President Levi Ellis and IT Director Charles Snyder implemented Microsoft Dynamics GP and CRM, and realized it was inadequate in doing the job at hand.
Charles confesses: “We refer to it as the Frankenstein model because of all the add-on pieces of software that were needed for our business to function. After several years, and after several hundreds of thousands of dollars spent, we had a more-or-less jalopy of software.”
They required a modern, cloud-based ERP system that could streamline their business management needs as well as scale with them as they grew and Acumatica was the answer to all their problems and unique demands.
For example, ProPharma is required to track every unit of drug as it journeys from the manufacturer and supply chain to ProPharma and through to their customers and as their multi-step process included manual typing of 20-digit numbers for multiple medications, human error caused severe disruptions.
Implementing Acumatica not only saved many hours of labor but also reduced the stress of manual processing.
“With Acumatica, we can give each product a specific tag number, which allows us to see where it came from, who it went to, and then have all that on file for the FDA,” Levi says.
Here are some other benefits that Acumatica delivered to ProPharma:
- A stable, reliable, and connected cloud-based platform
- No downtime (a regular occurrence with their old, disconnected system)
- Customization (including for FDA Pedigree compliance)
- Reduced IT staff, hardware, and licensing costs ($120,000 annual savings)
Modern cloud ERP to the rescue
However, ProPharma had to maintain their legacy system running, which was a huge burden.
A mishap in the form of a power surge destroyed two of the drives, causing a puncture and corrupted data which spread across all the drives and shut ProPharma down. Acumatica and ProPharma worked for months to get it all restored.
Their efforts paid off.
ProPharma management acknowledges the pivotal role Acumatica has played in the company’s success by providing a consistent, up-and-running environment with no downtime, and one database that can be accessed from anywhere.
From disaster to revival with Acumatica cloud ERP
Acumatica has helped pull ProPharma out of disaster and launched it in its path of success. Using Acumatica, ProPharma benefitted from a streamlined and automated business management process.
This sends a strong message to all the companies which are suffering like ProPharma did, to let Acumatica transform their business and reap benefits from its cloud services. It is the right time to contact team Acumatica and learn about the services that it can provide.
Acumatica cloud ERP solution is rated highest in Usability by Nucleus Research and is also the recipient of the 2018 SIIA CODiE Award for Best Cloud ERP Solution and Best Manufacturing Solution in 2018.
Contact team ASC to get your Acumatica ERP software now!