Field Service Management

Successful in field service means sending the right technician to the right job with the right parts—at the lowest total cost possible

Advanced Solutions & Consulting Co. is one of the leading provider of Field Service Management Software for service providers. If your business regularly sends workers out into the field, your business needs the field service management software solution. Scheduling jobs with this service management software couldn’t be any easier.

Benefits of Acumatica for Field Service

Scheduling, Dispatching & Call Center

Quickly capture service needs and access customer information, product history, and resources required to shorten time between call receipt and job assignment.

Service Contract Management

Recurring service contracts are a significant source of revenue. Visibility on renewal dates for each contract helps preserve the revenue.

Equipment Management

Records the complete history of the equipment or machine installed at each customer’s site and tracks repair parts in stock. 

Warranty Management

Normally, Warranty Management is a time consuming, but required, activity. With Acumatica, this task is integrated with the other applications. 

Mobile Service Management

Keep your staff members connected through any device with a browser or with the native mobile Android and Apple iOS (iPad) app. 

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Inventory Management

In field services, tools and repair parts are typically spread across multiple vehicles and warehouse locations. With Acumatica, you can get control and keep track of the locations and costs.

Track Projects and Costs

Compare actual project costs with original and revised budgets in real-time. Manage billing with fixed-price, cost-plus, or capped project costs. 

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Emergency Service Calls

Use the visual tools to add unplanned service calls. Find out how changes to planned routes will affect the team with the least amount of impact to the planned schedule.

Team Approach to Sales and Service

From marketing, quoting, building, and installing, and then in field services, the customer information is visible throughout the organization providing a 360-degree view of all customer interactions. 

“Now we have 25 Field Services Reps, five operating as full-time on-site support technicians at universities and corporate campuses. In 2017 we logged nearly 1,300 service tickets, 2018 was double that at least. We use Acumatica’s case system and Field Services to track tickets.”

–  Kelly Burns, ERP Developer & former Chief Operating Officer, M3 Technology Group

The ASC + Acumatica Difference

Advanced Solutions is an Acumatica MVP VAR because we deliver. Our team is both expert in applying optimized business processes to ERP and modern technologies – before, during, and after implementation. Learn more

Acumatica Developer MVP
Acumatica MVP

Acumatica Field Service Applications

Get Started With Acumatica Field Service Edition

Don’t wait any longer. Visit the links below to learn more about how Acumatica can help your field service business, schedule a free consultation, or give us a call at (858) 755-9200.

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