Shoebacca before Acumatica cloud ERP
Brothers Marc and Robert Schlachter began selling used and discounted trademarked athletic shoes in local neighborhood markets in 2002. They provided both low-income families and third-world countries with affordable footwear. As they started selling on eBay, followed by their own online store in 2007, these outreach measures continued.
As they competitively sold brands like Adidas, Converse, Asics, Puma, Reebok, and more, they also offered services like free ground shipping, free return shipping, 110% price matching, and “unparalleled customer service.” Community support like helping local and national youth organizations and charities again continued throughout.
As their efforts became a grand success in a short amount of time, they used several disconnected eCommerce software solutions to keep up. One of them was a self-invented warehouse management system and another was NetSuite, which they found to be overpriced, lacking highly integrated operational functionality, requiring expensive customizations, without an open platform, and without real-time synchronization.
In their attempts to keep growing and have control over licensing concerns, they dropped their mosaic software and chose Acumatica cloud ERP. “We’re a very lean company, so we rely heavily on a lot of business process automation. We also were looking for a platform that would be open and easily extensible,” Finney explains.
Shoebacca after Acumatica cloud ERP
The footwear retailer wanted fully customizable, interoperable, and integrated software that would provide high functionality and real-time operations. The unlimited user licensing of Acumatica was exactly what they needed. Finney: “It seemed to be very affordable and yet very open and extensible platform. It showed great promise for growth moving forward, something that would grow with our company—we could grow into rather than having to bite off a bunch of stuff we didn’t need from day one. We decided on Acumatica because we were looking for an ERP that could also act as a backbone for all of our other systems. Something that would integrate with our eCommerce platform, our warehouse management solution, and business intelligence reporting suites.”
Acumatica Commerce Edition, combined with Acumatica’s Financial Management, Distribution, and Customer Management editions, FusionRMS – Fusion WMS, and Kensium Solutions – Magento/Acumatica Connector increased their interoperability, growth, and thus profit.
Finney elaborates: “We are an eCommerce retail company, we do all of our product management through Acumatica, we do all of our order management/order fulfillment with Acumatica, and all of our accounting in Acumatica—and we actually do that for multiple companies, as well.”
“Acumatica allows us to connect with third-party solutions to a degree that other ERP solutions don’t have. Acumatica can be molded to our specific needs, which allows us to achieve the highest degree of efficiency and automation that provides for a better bottom line.”
Nucleus Research’s ERP Technology Value Matrix 2018 report placed Acumatica highest in Usability among 22 ERP vendors for the third year in a row, which Shoebacca wholeheartedly confirms. Shoebacca’s satisfaction also echoes Gartner’s recent Magic Quadrant report, also rating Acumatica’s User Satisfaction highest out of 12 evaluated financial cloud solutions.